CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Reviews
|
If you drive a Mercedes, Porsche, Jaguar, Audi or any foreign car this is the place you need to go for expert diagnostics and repair. John M |
Mauricio at Inter Shop is the best shop steward I have ever worked with. He is on the spot identifying potential issues, while also sharing if they need immediate attention or can wait awhile if I need to. Intershop in Wilmington has fixed every issue we have without requiring any follow up. Awesome Troy C |
Mauricio worked on my 2004 x-type and it has run smooth ever since. My wife used another shop but after having a unhappy experience, I suggested she take her 2006 mini to Inter Shop. They fixed her problem and she in now going to use them exclusively. I just bought a 2007 Mercedes S550, partly based on Mauricio because I know if there are any problems, he will look after me. I feel their prices are reasonable and knowledge impressive. It has become harder and harder to find good mechanics these days but I have hit the sweet spot with Inter Shop. Give them a try, you wont be disappointed. David R |
Partners
